Straight answers before you start.

My Stash Rewards is a wallet-based customer rewards platform for Australian businesses. It lets your customers save a branded pass in Apple Wallet or Google Wallet so rewards, offers, and reminders are easier to access without another app getting in the way, while keeping the experience branded around your business.

Customers scan a QR code or tap a link, save the pass to their phone wallet, and then use that same pass for stamps, points, offers, referrals, memberships, or other reward actions you choose to run. That means the loyalty experience stays native to Apple Wallet or Google Wallet instead of depending on another app download.

No. Customers can save the pass directly to Apple Wallet or Google Wallet without downloading a separate app or creating another login.

My Stash Rewards supports stamp cards, points cards, referral cards, membership cards, discount cards, cashback cards, gift or prepaid cards, and campaign cards, so you can choose the reward structure that fits your business model.

Because the behavioural science points in the same direction: the Goal Gradient Effect shows people speed up when the finish line feels close, the Endowed Progress Effect shows a visible head start increases completion, earlier rewards tend to motivate better than larger delayed ones, and post-reward reset means shorter cycles create more chances to re-engage. In practice, that is why a reward customers can earn sooner usually creates more momentum than a long, hard-to-finish stamp card.

Yes, My Stash Rewards can work alongside compatible POS and other business systems, but you do not need a POS integration to get started. Many businesses launch first with a simple browser-based staff workflow for scanning and redemption, then add deeper POS, CRM, ecommerce, or automation connections later if the program needs them.

Yes. You can send wallet-based updates for offers, reminders, reward progress, announcements, and timely promotions that help bring customers back when it matters.

Yes. The pass can be branded around your business so the experience feels like your business, not a generic third-party rewards program.

Yes. My Stash Rewards can support sharing and referral-style mechanics, making it easier to turn happy customers into word-of-mouth growth.

No. You can manage the setup yourself with guidance, or choose onboarding help if you want My Stash Rewards to help build and configure the card and campaign structure for you.

Paper cards are easy to lose, forget, or ignore. A wallet-based pass is more convenient for customers, easier to update, more visible on the phone, and better suited to reminders, offers, and repeat-visit growth. It also gives the business a branded digital channel without handing customer attention to another app.

Basic is $99 monthly, $198 for the first three months then $99 monthly, or $990 annually. Growth is $199 monthly, $398 for the first three months then $199 monthly, or $1,990 annually. Advanced is $299 monthly, $598 for the first three months then $299 monthly, or $2,990 annually. Each plan includes one location, and additional locations start from $59 per month each.

It suits a wide range of Australian businesses, including hospitality, retail, beauty and wellness, professional services, and trades that want more repeat visits, stronger retention, and easier customer re-engagement.

Yes. Both public plans include one location, and extra locations can be added from $59 per month each as your business expands.

The Advanced Success Launch is a limited, application-only offer. Businesses first apply by email; My Stash Rewards confirms qualification in writing before payment. Accepted businesses prepay three months of Advanced at $598 and receive direct support, a done-for-you rewards strategy and launch playbook, wallet-card design, shop-front signage design, and the separate three-month money-back guarantee described in the promotion terms.

No lock-in contract is required for the standard public plans. You can start on the monthly option and speak with us later if you want to move into a yearly arrangement.

Clicking a payment option takes you into the My Stash Rewards registration flow, which happens in two steps. Step 1 collects your account and business details. Step 2 is where you confirm your final plan and payment option and add your payment-card details.

Before you can move past Step 1, you need to complete the required fields. The mandatory fields include your first name, email address, and phone number. You will also be asked for business details as part of the account setup.

Yes. Step 1 includes creating the password for your My Stash Rewards backend account. That means you are not just requesting information — you are setting up the login you will use to manage your rewards account after registration.

No. The button you click on the Pricing page sets the starting path, but it does not lock your final decision. In Step 2, you can confirm or change your plan and payment option before completing registration.

Yes. A payment card is required to activate your selected payment option. The 90-day money-back guarantee is not part of the standard plans; it applies only to qualifying businesses accepted into the separate Advanced Success Launch promotion.

Only businesses that apply by email, qualify, and are accepted into the Advanced Success Launch promotion in writing before payment can receive its three-month money-back guarantee. Acceptance, the agreed 200% ROI target, launch and measurement steps, and the refund process are confirmed in the promotion terms and the business’s written acceptance.